What kind of email communicator are you? Do you keep your eye on your email during all of your waking hours and respond immediately to everything that comes in? Do you view your emails once a day or even once a week and ignore most of them? Or do your email habits fall somewhere in between.
Do you have a system for sorting email into categories such as: Respond Immediately, Think About Before Responding and Ignore?
Do you check your spam box regularly? I find good mail in with the multitude of spam emails often enough that I check it every day—sometimes several times per day. And I respond to most of my legit emails as soon as I receive them.
I field a lot of questions throughout the course of a day—questions related to publishing, book promotion, writing a book proposal, finding an agent, etc. as well as the subjects of some of my other books (grandparenting, youth mentoring, local history, metaphysics and so forth). I get questions about SPAWN (Small Publishers, Artists and Writers Network). And I welcome them all.
The really good questions and those that I get often become blog, article or even book topics. I figure that if one or two people are asking it, there are probably many others who need to hear the answers.
Sometimes someone who asks a question becomes a client. Sometimes they also become a friend.
Do you have pet peeves with regard to email communication? I sure do. Here is my short list of annoying email practices:
• My emails are ignored. This is especially annoying when it is an expected email or it is in response to the other person’s email. When I follow-up with that person, I sometimes learn that my email went into their spam folder and they do not check their spam folder but once every week or so. Other times, they just didn’t intend to respond—no manners, I guess.
• People neglect to acknowledge the time and effort I put into responding to their questions. I can’t tell you how often I spend 30 minutes or more writing out my detailed recommendations, including resources, etc. in response to some questions and the recipient doesn’t even acknowledge receipt of it or thank me for my time.
• Emailers use a vague, useless subject in the subjectline. I’m going to at least hesitate when I see a blank subjectline, one that says “Need Assistance,” “Proposal for you,” or “help,” for example.
What are some of your pet peeves when it comes to email communication?
I’ll be gone from my desk-top computer for a few days, but someone will be here taking care of the cats and I will have a baby computer with me in case anyone has any burning questions that can’t wait until I return. I plan to continue posting to my blog site even while traveling.
In the meantime, learn more about me and my work here:
http://www.matilijapress.com
http://www.patriciafry.com